Frequently asked questions

LendWise is an online loan application platform. You fill in an application and a trained Random Forest model assesses your default risk to produce an instant, explainable decision. Decisions are not an actual credit offer.

Use the Check Status page with your application ID (for example LW-2026-000123) and the email address you applied with.

Your profile (income, age, experience, job and residence tenure, marital status, house and car ownership, profession, city and state) is converted into 414 model features. A Random Forest predicts whether the profile is low or high risk, and a loan officer reviews that recommendation to make the final decision.

No. Loan amount, tenure and purpose are recorded with your application and used to estimate your EMI, but they are not model inputs. The decision is based only on your applicant profile risk.

The risk assessment takes a few seconds. A loan officer then reviews your application; you’ll be emailed the decision and can check your status any time with your application ID and email.

The model judged your profile to be higher risk. The decision page lists indicative factors — simple comparisons of your details with typical applicants — to help you understand the result. These are indications, not exact model explanations.

Yes. We recommend waiting 90 days, during which factors like time in your current job or residence may improve.

Data travels over encrypted connections, is stored only to process and display your application, and is never sold. Officer access is protected by authentication. See our privacy policy for details.

The model learns from historical data that may contain bias — for example through location or profession. We disclose this openly on the How it works page, and a loan officer can review and override any decision.